Kwama Duffel Bag

Organize your essentials effortlessly with the bag's internal structure, which includes a convenient zipper pocket, mobile phone pocket, and document pocket. The zipper opening ensures easy access to your belongings while keeping them secure during travel.

Delivery Times:

• United Kingdom: 2-9 business days
• Europe: 3-9 business days
• United States & Canada: 4-10 business days
• Australia & New Zealand: 4-11 business days
• International : 5-13 Business Days

Order Processing:
Orders are typically processed within 1-2 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Delays:
While shipping delays are rare, they may occur during periods of high demand. Should there be any delay with your order, we are committed to full transparency and will keep you informed via email every step of the way. Our goal is to ensure that you are always aware of your order's status and any potential delays.

Customer Service:
We take pride in our outstanding customer service and communication. If you have any questions or concerns about your order, our customer service team is here to help. Please do not hesitate to reach out to us at [customer service email] for any inquiries.

International Shipping:
For international orders, customs fees and additional charges may apply depending on your country's regulations. These fees are not included in our shipping costs and are the responsibility of the customer.

You have the right to return your products for a refund within 28 days after receiving your order. 

In order for a return to be approved, make sure that below is equal to the product you return: 

• The product should be in the same condition as when it was received. 

• The product shall also be in their original containers with labels intact and protective stickers. 

• The product is purchased directly from our website 

Please note that you will be required to cover the return shipping cost if returning a product.